Archive for May, 2011

Datasquirt moves into Profit and Eliminates Cash-burn in Q4 FY11

May 31, 2011

The following is an extract from the Financial Statements that Datasquirt (ASX:DSQ) has lodged with the ASX this evening (for the full version, refer to the ASX site);

By the end of FY11 Datasquirt had eliminated cash burn as forecast and moved into profit for the fourth quarter. The company achieved this through growing revenue by 37%, excluding other revenue and foreign exchange gains and losses, making significant, strategic improvements in global distribution and by continuing to innovate, as well as through prudent cost management.

The adoption of Social Media channels as ‘business as usual’ for most corporations, the ongoing growth of SMS and web chat communication and the international interest in cloud-based technologies mean Datasquirt is well placed for FY12.

The company expects sales from both current and new clients to continue to increase. It also anticipates an ongoing growth in the strength of its reseller channel and has budgeted for an ongoing programme of product enhancement, to deliver further social media and reporting functionality in line with client demand.

September 2010 saw Datasquirt become one of the first companies in the world to offer corporations a call centre platform for managing their Twitter communications with customers. This created additional revenue streams from existing clients, such as Royal Mail Group (UK), as well as positioning Datasquirt as a future focussed provider and generating new business enquiries.

Demand from current clients during the 2011 financial year broadened from email and SMS to increased demand for the fax and web chat functionality in CONTACTTM, as well as social media. Corporate businesses increasingly recognise the commercial importance of integrated communications, while customer expectations for real-time replies and multi-channel communication are continually rising. Both these major trends are demand drivers for Datasquirt.

FY2011 saw continued growth in sales through reseller partners internationally, culminating in Q4 in the agreement to supply a leading North American call centre provider with CONTACTTM under their own branding; a deal worth over US$1million which will see Datasquirt’s software deployed across the US. The global technology search which preceded this organisation selecting CONTACT illustrates the quality and differentiation of the Datasquirt product set.

In a climate of ongoing economic uncertainty, corporate businesses are increasingly seeking pay-as-you go hosted (cloud-based) software solutions, such as CONTACT. They are increasingly driven by their customers to provide more sophisticated, integrated and real-time customer service, across multiple channels, and to be better than their competitors at responding to enquiries and complaints. In an environment where businesses want more efficiency, security and control, and are investing in products which offer a clear competitive advantage and good return on investment in the short to medium term,

Datasquirt is well placed for continued growth.

The Directors are very confident in the success of Datasquirt and will now be buying more shares.

Global SAP Business One Partners Praise Sydney Event

May 30, 2011

Sydney SAP Business One Solution Summit

Earlier this month, on the 19th & 20th May, I attended the Sydney SAP Business One Solution Summit, which was held at the Sheraton Four Points Hotel in Darling Harbour.

The event was attended by eleven Global SAP Business One Solution Partners (including Enprise Software) and thirteen SAP Business One Resellers from around Australia and New Zealand. The Solution Partners presented their vertical and horizontal solutions for SME businesses, all built to run on the SAP Business One platform. An additional event of a similar format was held in Singapore in the following week for SAP Business One Resellers in that region.

It was the first time that this many Global Solution Partners for SAP Business One had ever congregated at a single event on this scale within the Australasian region. As one of the organisers of the event, I was very pleased that we received so much positive feedback about its success.

“This was the first such event that I have ever attended and it was more than worthwhile! We are now working with new ssp’s, which is extremely exciting and would not have happened were it not for the conference.”

Simon Bishop, Inecom

“Both events exceeded my expectations in terms of opportunity and business development. I agree with everyone – we MUST do this again regularly.”

John Houltham, Batchmaster Software Inc.

“The format was good, the venue was great but most importantly the tone of the meetings were excellent. We were there together to foster a new level of partnership that would drive more opportunities for all involved parties.”

Ross Elliot, Accellos

“I also got very good feedback from my team and we got a lot opportunities. We would really like to join the next events.”

Manuel Grenacher, coresystems

“I participate at a lot of events in the last 7 years in EMEA and North America as an SSP, but these two were definitely the best.”

Peter Sauermann, Maringo

I would like to make special mention of Richard Duffy of SAP who was the driving force behind the Sydney event and made it all happen on the day.

We now look forward to the next event of this type.

Datasquirt Strikes Deal with Leading US Call Centre Provider

May 2, 2011

Datasquirt (ASX:DSQ) has just signed a white label supply deal with a leading US Call Centre Provider for its Cloud-based multi-channel messaging console “CONTACT”. This is an exciting development for Datasquirt, opening the opportunity to gain significant traction in the expansive US market and beyond.

The following press release has gone out this morning.

Leading US call centre provider chooses CONTACT – April 2011