Archive for September, 2011

Datasquirt voted #1 by readers of UK Specialist Call Centre Magazine

September 22, 2011

UK's Call Centre Helper Magazine

Readers of leading UK Call Centre Magazine “Call Centre Helper” have voted Datasquirt‘s Cloud based CONTACT Multi-Channel solution as #1 of the top 25 Call Centre Technologies.

CONTACT is cloud-based call centre software – for adding text messaging, email, web chat, Twitter and fax capability to contact centres.

This is a fantastic endorsement of Datasquirt’s offering by the Call Centre community and Datasquirt’s UK customers.

www.callcentrehelper.com

www.datasquirt.com

Enprise picks up 270 Australian Customers

September 12, 2011

This week Enprise Australia signed an agreement to take over service and support for 270 customers of MYOB’s Employer Services software from across Australia.

Enprise is very well placed to provide a seamless changeover for these MYOB Employer Services customers. We have an existing customer base of more than 700 businesses across Australasia and a well-established helpdesk operation, backed by a highly experienced consulting and product technical team.

Our plan for Australasia, is to provide superior support for over 1,000 signed up customers within the next 12 months. We have the systems and processes in place to achieve this.