Posts Tagged ‘SME’

Wellington leads NZ Growth Surge for Enprise

February 11, 2014

It was only May last year when Wellington’s economy looked so bleak that even our prime minister John Key referred to it as a “dying city”. “All you have there is government, Victoria University and Weta Workshop” he said.

From my perspective today at Enprise Solutions and the business of selling MYOB EXO business management software to a wide cross-section of medium-sized NZ businesses; Wellington’s small to medium business owners have switched on to investing for growth and I would say that they are more optimistic about the general business climate than we’ve ever seen before. The last quarter of 2013 saw Enprise sell more than three times as many MYOB EXO systems in Wellington as the same quarter the previous year. December and January were record months for new Wellington-based MYOB EXO ERP software sales, with February shaping up to look even better.

Enprise’s other New Zealand branches in Auckland and Hamilton are also experiencing an upsurge in demand now that confidence is returning to the New Zealand business climate. Businesses owners are realizing that they need to invest in putting strong operational and financial systems in place to compete and capitalize on the opportunities of a more buoyant market. There is also a strong shift towards Cloud Computing and almost half of all the MYOB EXO systems we sell are hosted in the Cloud by our associate company

In Australia, Enprise has offices in Sydney and Melbourne which also focus on selling MYOB EXO software to the larger local SME businesses. Australian business confidence took a hit last year before the election and we noticed a drop-off in business software investment. Following the election, we are seeing a recovery in business sentiment and we’re now very optimistic about Australian sales in 2014.

It’s Business, it’s Personal

December 29, 2012

You might have noticed that my photograph appears regularly on Enprise’s web sites and marketing material. A fair question would be why me and why not a better-looking member of the Enprise team (of which there are many!).

My rationale is that business is personal and as CEO I am ultimately responsible to every customer, partner, shareholder, staff member and board member for the performance and behavior of Enprise, its people, services and software products. In business, you need to know (or at least see) who you are dealing with and where the buck stops. At Enprise, it stops with me.

My resolution for the New Year and beyond, is to continue striving to make Enprise a better and bigger business; to give better quality of service and offer better value for money to our customers and partners; to offer new innovative solutions to give our customers true competitive advantage; to be a great employer and attract and retain the best staff; to be fair and honest in all business dealings; to grow the business; and to give a fair and good return to our shareholders. What’s more, I’m going to put more pictures of other Enprise team members on to our web sites and promotional material – in addition to me!

I think 2013 is shaping up to be a prosperous year for small to medium-sized businesses – and on that note, I’d like to wish all readers Compliments of the Season and Happy New Year!

SME’s Prefer Local Presence for ERP Sales & Service

April 11, 2010

Having clocked up more than 20 years of working in the ERP industry targeting small to medium enterprises (SMEs), I can now state confidently that there are some truths to this business that will probably never change.

Some of those truths are as follows…

  • Small and medium-sized businesses prefer to buy from and deal with local people, when it comes to ERP and accounting software. They want to eyeball and have face to face access with the people they are dealing with.
  • However, those businesses have no problem with using a centralized help desk function which is accessed by toll-free phone or the Internet – if it is offered in conjunction with localized representation.
  • SME focused resellers and service agents with only one geographic location therefore tend to be very generalist and opportunist about what type of solutions they sell and the customers they sell to. In other words they resist specialization because they only have a limited market of customers in their locality. This is obviously not the case for resellers that have wide regional coverage – as they have a larger accessible market and can afford to build up expertise in particular vertical markets.

For the above reasons, from the perspective of Enprise Software we are now seeing a consolidation of our SAP Business One ERP resellers that sell Enprise Job Costing, evident everywhere, but particularly in North America. The result is fewer reseller organisations, but with a much more spread-out branch structure and centralized customer support functions.

One of our best Enprise Job Costing partners that has been particularly successful in its geographic expansion with centralized support, is Vision-33 which now has regional offices in Irvine CA, Los Angeles CA, San Francisco CA, Salt Lake City UT, Seattle WA, Portland OR, Houston TX, Austin TX, Dallas TX, Fort Lauderdale FL and St Johns NL Canada.

Locally in New Zealand, Enprise New Zealand has been following the same strategy of building up a network of regional sales & implementation offices, with centralized support to claim the mantle of a “Nationwide” presence. Enprise NZ has offices & representation in Auckland, Waikato, Wellington and Christchurch (further regional expansion is planned for this year) . Centralized support is offered through toll-free 0800 numbers and Internet support web site.

I believe this is the best model for SME ERP sales and service. This is evidenced by the stellar sales success currently being enjoyed by both Vision-33 and Enprise New Zealand as they expand their presence in their respective markets. They can specialize in the types of solutions they offer to the market, building up specialized expertise, rather than needing to be all things to all people. It should also be said that specialized expertise and the quantities of scale achieved by these larger organizations leads to more successful outcomes for customers and greater profitability for the reseller…and that must be a good thing.

SAP Business One just keeps getting more compelling

April 5, 2010

SAP Business One is today a well-proven and successful ERP platform for SME Businesses around the world. It is now supported in over 80 countries by over 820 VAR Partners and boasts over 500 add-on solutions built by over 300 Solution Partners. As a platform for developing specific vertical-market solutions, Business One has excelled with its Data and User Interface API’s, which enable third-party developers (like Enprise Software) to develop add-on modules that look, interact and reside with Business One as if they were part of the core product itself.

Later this month, the new version 8.8 will be released. This is the version that the SAP Business One partner community has been waiting for since it went into “ramp-up” (final, live testing on selected and restricted customer sites) in August 2009.

Version 8.8 of SAP Business One has an emphasis on the new technology environment, including enhanced connectivity to “Cloud Computing” solutions & Web Services, Embedded Analytics from SAP Business Objects, further improvements to its SDKs, a new “look and feel”, upgrade wizards etc.

At the same time, Enprise is shipping a new version of the popular Enprise Job Costing for SAP Business One which is fully compatible with Business One 8.8 and features new levels of integration with Microsoft Project.