A combination of strategic features in EMS-Cortex’s “Cortex version 8.x” Provisioning System and Citrix’s new XenApp and XenDesktop product lines enables Managed Service Providers to add significant value to the offerings of existing global SME-focused ERP Partner Channels. The combined technologies enable complex ERP applications to be delivered in a fast, templated, repeatable, “cookie-cutter” approach which is provisioned and managed on-demand by the ERP partner and/or the customer’s IT department from their own branded provisioning portal.
The Cortex product enables Service Providers to delegate administration of provisioning and management of hosted solutions to resellers and reseller channels. It can also provision from a quick & simple process, the ERP application together with a selected template database, vertical solution add-ons, virtual servers, SQL database server and other business support applications such as email, SharePoint, CRM, VOIP etc. This facilitates up-sell opportunities for the ERP partners to sell a complete Cloud based offering, as well as the ability to quickly deploy temporary demonstration and pilot test environments.
Citrix XenApp and XenDesktop technologies enable Windows applications (most of the popular SME ERP applications are of this format) to be deployed through the Internet in a similar way to web-based applications. Furthermore, Citrix XenServer (or Microsoft Hyper-V) enables the full virtualization of each customer’s Private Cloud, which means the ERP Partner can customize the ERP solution in a similar way to an on-premise configuration.
The end-result is a win-win-win situation for the customer, the ERP Partner and the Cloud Provider.
The customer benefits from reduced capital outlay, a quicker time to value and a more professionally managed environment for mission critical servers and databases.
The ERP partner benefits from faster, repeatable, cookie-cutter deployments giving a known and easily accessible operating environment – meaning quicker delivery times, easier support access and the ability to up-sell complementary Cloud services.
The Cloud Provider or MSP gets a new channel to market where ERP channel partners are now selling their Cloud services.
My prediction is that over the next 12 months we will see a dramatic shift to the Cloud with SME ERP deployments. EMS-Cortex, Citrix and Microsoft will be key players in making this happen.