Archive for the 'MYOB EXO' Category

20 years on: Exonet – my first major software start-up exit

July 30, 2020

In July 2000 I was on top of the world. My co-founders and I had just sold “Exonet”, our New Zealand-based financial software start-up, to an Australian listed company called “Solution6” for AU $30M.

It was the culmination of a fast and furious two years since we started the business. I was the developer who had the outlandish idea to start writing an accounting system and bring in co-founders Maurice Bryham and David McKee Wright to help build a business around it.

Exonet was a “new generation” ERP client-server accounting system with a Windows interface, running on an SQL database. It was all new technology back then, when most accounting systems for SME businesses were still running on MS-DOS with proprietary databases.

Exonet opened offices in New Zealand, Australia and Singapore. Hwa Lian Tan led our business in Singapore and Simon Butler led our Australian business. Simon’s M&A experience was invaluable in our negotiations with Solution6.

Due to widespread fears about how old accounting software would handle the year 2000 and the market’s desire for the new technology that Exonet was built on, our sales “went ballistic” from the start and exhibited the upward “hockey stick” sales trend that software start-ups still aspire to. This was what attracted Solution6 to acquire us.

Exonet’s main investor was a VC company called IT Capital. At the time of the exit, I recall they had been with Exonet for about 18 months, had invested NZD $1.5M and effectively owned about a third of the business. A $12.7M return on an 18 month investment of NZD $1.5M – that’s still got to be one of the best investments ever made in the business history of New Zealand!

Following its acquisition of Exonet, Solution6 merged with another large Australian software business called MYOB (“Mind Your Own Business”) and so the Exonet software was renamed to MYOB-EXO. Today MYOB-EXO is perhaps the most widely used of the mid-market ERP accounting packages in Australia and New Zealand, with many thousands of companies using it.

Some of the lessons I learnt from the Exonet experience are;

  1. Success comes from a combination of skills, lots of hard work and lots of luck.
  2. Much of the skill required is in recognizing the luck that surrounds you, and knowing what to do with it.
  3. Business success invariably comes from a team of people; specifically, the combined skills, motivation and dedication of those people and the interplay of how they work together.
  4. It’s all about the journey, not the destination.

After the exit, I worked for the Exonet business within Solution6 for a short while and then decided to take some time out, away from business. It was during that time out I realized that, although I reached the destination of an exit, I still missed the journey of getting there. I missed the energy and engagement of the business world, so I dived back in again and co-founded two new software businesses; Enprise and Datasquirt.

Much of the skill required is in recognizing the luck that surrounds you, and knowing what to do with it.

Enprise became of a group of businesses, of which two operated internationally, with a particular emphasis on the United States. One of those was EMS-Cortex, a SaaS software provisioning system that we sold to Citrix in 2011 for US $11M. Also in 2011, we sold ASX-listed Datasquirt to Silicon Valley-based LiveOps for a similar price.

The international software business experience and contacts I gained through Enprise and EMS Cortex set me up for my current role as CEO of Datagate, where I am now based in Vancouver, Canada. Datagate is a SaaS billing solution for MSPs who sell telecom services, which we sell into the USA, Canada, UK, Europe, Australia and New Zealand.

Another thing I’ve learnt over the last twenty years since the Exonet exit; it normally takes much longer than two years to build a good business!

There’s never been a better time to work from home

March 10, 2020

The argument in favor of working at home has been getting stronger and stronger, year by year, as a result of the following factors;

  • Major advances in communication and collaboration systems
  • Major advances in Cloud-based business systems
  • Increased congestion on roads and public transport
    • Increased time wasted on travelling to a work place
    • Increased awareness of environmental issues
    • Costs associated with travelling, parking etc
  • Increasing costs related to buildings (in many geographies)
  • Increased productivity due to less distractions and less wasted time
  • Increased staff retention (studies show most staff prefer working from home)
  • Increased potential profitability due to decreased costs and increased efficiencies

Now, adding the current coronavirus crisis to the list, the argument for working from home has just become more compelling than ever.

Working from home is now more practical and compelling than ever before

If all or most of the staff at your business are still working from a business premise and the nature of your business is not dependent on your physical location (for example, shops, warehouses, factories and other businesses dependent on location and/or physical goods or equipment), I suggest considering the following actions;

  • Review the advantages (if any) of having your staff located in your business location and how these advantages stack up against the above list of reasons for working at home.
  • Implement a Unified Communications system. This enables your staff to be accessible and on-line to your business via their smartphone and/or computer, no matter where they are, from a single phone number.
  • Implement a team collaboration system for your business, such as Microsoft Teams or Slack, to enable fast and efficient communication, collaboration, meetings and co-working between your staff. Microsoft Teams can also be configured as a Unified Communications system, and also be used for communicating with customers and other people outside your business.
  • Switch to using Cloud based business software, such as Office 365, Google Apps and on-line accounting systems that can be accessed from anywhere, including staff working from home.
  • Establish regular catchup-up meetings (stand-ups) with your staff to ensure your team(s) gets to communicate and know what’s happening around the business.
  • Arrange social activities periodically where practical, so that your staff have opportunities to interact in a social setting. This contributes to maintaining a healthy team culture.

Working from home is the way of today and the way of the future for many businesses. If you need help in setting up your business for remote working, contact your Managed Service Provider (MSP).

Integrations key to business software success.

July 25, 2019

These days it seems like most, if not all technology products are getting smaller and more powerful, smaller and faster, smaller and less expensive, smaller and smarter, smaller and better connected.

In business software we’re seeing the same trend, away from the large monolithic systems of old, towards smaller, more targeted “apps” with a specific purpose. These apps connect to other apps and work together to form a larger overall “integrated solution”.

I first noticed this “smaller and connected” trend a few years ago when I worked in the ERP industry. We started seeing smaller accounting systems being used by larger and larger businesses. How could this happen? The answer was and is that the smaller accounting system is plugged into add-on solutions that enable the combined solution to cater to the specific requirements of the industry or user.

In the case of my company’s Datagate Billing Solution, we’ve decided on a product strategy where we focus on the rating and billing piece of the solution for telecom and other utility resellers, and leave the accounting, CRM, and business management functions to other popular solutions dedicated to those purposes. This means each software company focuses on what it’s good at and the integrations between the software packages enable them all to work as a single “integrated” solution.

Being integrated with other popular software products also increases our appeal to prospective customers who already use those products. This in turn leads to partnerships with those software vendors, as per the topic of my previous blog article.

Enprise moves to a tighter focus

November 7, 2015

This has been a momentous week for Enprise Group, with the sale of Enprise Software (our SAP-aligned software development business) and getting shareholder approval to allow new investors to invest directly in to Datagate (formerly a 100% subsidiary of Enprise Group).

These changes bring about a much stronger and sharper focus to each of the current and former Enprise Group businesses.

Enprise Solutions is the only business remaining 100% within Enprise Group and it is tightly focused on selling and supporting MYOB Enterprise software solutions to mid sized businesses in New Zealand and Australia. It has nearly 1,000 customers in total across both countries and is the clear market leader in New Zealand. Enprise Solutions is a strong, growing and profitable business that gives excellent support to its customers.

Enprise Software is now part of ProjectLine, a very successful North American SAP partner that is dedicated to sales and support of SAP Business One. That puts Enprise Software into a home much more aligned with it’s core business, which is Enprise Job for SAP Business One.

Datagate Innovation is now the master of its own destiny, with its own board of directors and its own shareholder base (including Enprise Group). My own personal focus is on working with the Datagate team to make this business a winner on a global scale. Datagate is all about monetising on-line services, the Cloud, billing and customer portals – an excellent focus for building value!

BankLink co-founder invests in Enprise Group

September 16, 2015

Among Enprise’s market announcements made last week, one of the most significant was the investment made by Malcolm MacDonald, one of New Zealand’s most successful tech entrepreneurs, who bought 500,000 Enprise Group (NZAX:ENS) shares at 50 cents each.

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In addition to investing in Enprise Group, Malcolm is also in the process of investing directly in to our Datagate business.

Malcolm was one of the founders and directors of BankLink, a very successful accounting software business that had direct data links to all the banks in New Zealand and Australia. BankLink was sold to MYOB in 2013 for $136M.

I am thrilled to have Malcolm join Enprise and Datagate. We have big aspirations for these businesses and Malcolm brings a significant amount of experience, expertise and wisdom to our group to help us achieve them.

CEO changes at Enprise and Datagate

September 11, 2015

Datagate_Logo

There is a lot happening at Enprise this week!

After almost thirteen years as the CEO of Enprise, I have decided to change my focus at this time to become the full-time CEO of our high-growth Cloud-Subscription Billing Engine subsidiary, Datagate Innovation.

Datagate is a new business with a compelling value proposition to the global “Cloud Economy”, in particular to resellers of Telco, Utility and on-line services. It has an exciting growth path ahead of it, which is going to involve serving businesses, large and small, all over the world.

Enprise Group has a new CEO – Elliot Cooper, who is no stranger to the business as an Enprise co-founder and CFO for almost thirteen years. In addition to his financial expertise, Elliot has extensive experience in the financial software business and was a designer of popular software products including Enprise Job and Exonet.

I will stay on board as a non-executive director of Enprise and retain a significant shareholding in the business.

We believe these changes will maximize Enprise Group’s shareholder value and better fulfill the potential of each Enprise business.

Enprise Group will retain a significant shareholding in Datagate and a director on the Datagate board, whilst allowing other investors, including myself, to invest directly in to the business.

As a high-growth Cloud company, we will raise direct investor capital to build Datagate through its formative years, before crossing over to profitability through its build-up of recurring SaaS revenues.

New Enprise Group Investor Video

June 11, 2015

Enprise Group has a proven strategy and track record when it comes to building successful, valuable software businesses. We are listed on the NZAX, we are based in New Zealand and Australia, – and we deliver software solutions to businesses around the world.

I recently recorded this video to outline what we do.

New senior consultant for Enprise in Melbourne

May 30, 2015

This week we gained a new senior consultant and team leader for our Melbourne branch. Sean Cooper has extensive experience in a number of mid-market ERP systems, in particular MYOB EXO and MYOB Advanced.

Sean Cooper

We are delighted to welcome Sean to our team. His appointment lifts Enprise’s local capability to implement and support both MYOB EXO and MYOB Advanced in Australia, particularly the Melbourne region.

Enprise’s rapid growth in 2015 starts now

February 10, 2015

This week Enprise has announced a three-part initiative to kick this year off to a strong start. With an acquisition, a brand new Cloud ERP and a share purchase plan, we’re putting new products, improved customer service and business expansion firmly on the 2015 agenda.

GlobalBizpro_logo

Firstly; Enprise has acquired the MYOB practice of GlobalBizpro, formerly our primary competitor in the New Zealand MYOB EXO market and formerly the second largest New Zealand based MYOB EXO reseller, after us. This acquisition adds a further 142 MYOB EXO customers to our New Zealand client base and around $1.6M to our top-line revenue, including around $762K of contracted recurring revenue per annum.

We welcome the GlobalBizpro team members into our team, giving us a larger pool of qualified and experienced ERP professionals to give “Gold Standard” service and support to our ever-expanding customer base.

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Secondly; our increased scale as an MYOB Enterprise partner (the largest in New Zealand and the only MYOB Enterprise partner with branches on both sides of the Tasman), places us well to be the leading sales partner for the newly announced “MYOB Advanced” Cloud ERP platform.

The Cloud is a major driver of business IT innovation and investment. MYOB Advanced has everything going for it to become the dominant mid-market Cloud ERP for New Zealand and Australia – because it is a brand new (yet well proven in America) Cloud ERP, using the latest technology, from Australasia’s largest and leading business software vendor.

I see this as a very exciting and significant new offering and addition to our business in both New Zealand and Australia.

EnpriseLogo

Thirdly; we are launching a Share Purchase Plan (SPP) offering all Enprise Group shareholders as at 20th February 2015 the opportunity to buy up to 30,000 ENS shares at 50 cents each.

This offer enables shareholders to participate further in Enprise Group’s growth and value creation strategies. It also strengthens our balance sheet and increases our cash reserves to fund ongoing expansion activities, including investment in MYOB Advanced Cloud ERP capabilities as well as the GlobalBizpro and other acquisitions.

All four of the company’s directors, including myself, will be buying shares in the SPP, either directly or indirectly.

New products, improved customer service and business expansion are firmly on our 2015 agenda. This is where it starts.

Enprise acquires MYOB partner, GlobalBizpro

February 9, 2015

GlobalBizpro_logo

Today Enprise Group announced its acquisition of the MYOB practice of New Zealand software services company, Global Bizpro Ltd. The deal brings together two top MYOB Enterprise partners to form a combined business with around 850 mid-market business customers and by far the largest team of qualified MYOB consultants in New Zealand, with branches in Auckland, Hamilton, Wellington, Sydney and Melbourne.

From a customer perspective the deal continues our strategy to grow our business by striving to deliver the very best customer service and support for MYOB EXO customers across Australia and New Zealand – “The Gold Standard in MYOB EXO service”. The Global Bizpro acquisition adds scale and further depth of expertise to the Enprise team and improves our ability to give exceptionally good service and support to our customers.

The additional scale and resources are also important as we ramp up to support MYOB’s powerful new mid-market Cloud ERP software “MYOB Advanced”. I predict that MYOB Advanced will take the New Zealand and Australian ERP market by storm this year.

MYOB EXO is the leading business software solution used by mid-sized companies and organizations across New Zealand and Australia. MYOB EXO is a client server, on-premise solution which is still the preference of many businesses.

Other businesses are looking for a Cloud solution. MYOB Advanced is a very powerful and sophisticated Cloud offering. It leapfrogs existing Cloud competitors and we already have a number of new customers who are ready to go with MYOB Advanced.

Accordingly we have invested considerably in upskilling to provide the same levels of support for MYOB Advanced as we do for MYOB EXO. We see a strong future for both MYOB products.